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We care deeply about our patients and try our best to facilitate you at all levels. We understand that physical therapy can be intimidating as a new patient, and we are here to answer any questions you may have. While the intake forms are self-explanatory, continue reading to learn more about what to expect at your initial visit.
Getting Started
If you have never been our Center before, you might initially feel anxious considering it is your first visit - we are here to make you feel as comfortable as possible! You will first head to reception where our welcoming staff will be available to help you with insurance, billing, scheduling and more.
New Patient Forms
Once your appointment has been scheduled, you will receive a link from Phreesia where you will complete all intake forms.
Do I Need A Physician’s Referral Before Starting The Therapy?
You may need your physician’s referral to help with insurance coverage. However, if you are paying out of pocket, you don’t necessarily need to consult your physician for a referral. You can come directly to us and request an appointment.
What Time Should I Arrive For My Scheduled Appointment?
We ask that you arrive approximately 15-20 minutes before your scheduled appointment to allow for adequate time for completing additional required paperwork.
What To Expect?
Your initial appointment will take approximately one hour and will include a detailed initial evaluation and treatment plan by one of our trained and licensed physical therapists. They will review your medical history, home/work environment, activity level, and discuss any recent injuries/accidents or things that you believe might be linked to your condition. You can expect them to ask specific questions about your condition in order for them to determine whether you are likely to benefit from physical therapy and choose treatments that will help you the most
Next, diagnostic testing may be recommended. Your doctor will further review all of the details of your condition and examine any injuries. A thorough assessment of the musculoskeletal system will be performed; flexibility and strength will be examined. Once an evaluation is complete, we will set up a complete program which will be designed to accommodate your specific needs, therapy goals and lifestyle. We encourage you to ask us any questions regarding the therapy.
How Frequently Will I Need to Attend?
Your treatment plan is based on findings from the evaluation process and the frequency of visits depend on your diagnosis. Even though each treatment plan is unique, all are aimed at achieving the following:
- Improved mobility
- Functional performance
- Reduced pain
Apart from the frequency, sessions typically last 30-60 minutes on average. At the end of your first visit, your doctor will work with you on a customized plan for how often you need therapy and for how long, depending on the severity of your injury/condition. It is important to attend all of your visits - the therapist's goal is in helping you recover as quickly as possible while meeting all your goals.
Will My Insurance Cover The Cost of Physical Therapy?
Different insurance companies have varying policies, and it is possible that your medical insurance plan may not cover physical therapy services. If you are unsure about your coverage, contact us anytime to check if your insurance plan is accepted. Our staff are here to answer any questions or concerns you may have and will be happy to help!
What If My Insurance Does Not Cover Physical Therapy?
If your insurance plan does not cover physical therapy, you can still see one of our physical therapists, but you will be required to pay out-of-pocket. Please contact our office to inquire about payment options and/or any discounts.